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All orders to be processed within approximately ONE business day, provided the items are in stock and there are no problems with the payment verification. Same day shipping is possible if the order is placed before 8 o'lock Pacific Time.
In order to process your order smoothly, we strongly recommend you to use the same address for your shipping address and billing address. Otherwise, your order will be delayed for further verification.
Once a package is dropped off to our carrier for delivery, we will not have any control over the package; Therefore, we can not make any guarantees after this point. In case of errors or delays caused by the shipping carrier, we will help resolve the dispute at our best ability, yet we will not be held responsible or liable.
To CANCEL or MODIFY your order, please contact us at (310) 698-0200 BEFORE 4:00pm PST or E-mail to bestonshoes@yahoo.com. We will try to help, however during company regular order processing, we can not guarantee any cancellation and modification.
Please note:
We will not be able to cancel or modify your order after order has been processed (normally 4:00pm PST every day).
For US Domestic Customers
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Destination
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Charge
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Additional Charge
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Shipping Company
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Shipping Period
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48 Continental
US Streets
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$0-$9.99
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$0
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FedEx Ground
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3-7 Business Days
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P.O. Box
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$9.99
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$4.99
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USPS
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3-7 Business Days
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Special States:
AK, HI, PR
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$9.99
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$4.99
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USPS
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7-15 Business Days
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APO/FPO
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$9.99
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$4.99
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USPS
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7-20 Business Days
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FedEx Priority Overnight
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Depends
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Call for inquiry
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FedEx
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Next Day*Include Saturday & Sunday
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FedEx Standard
Overnight
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Depends
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Call for inquiry
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FedEx
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Next Day*NOT include Weekends
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FedEx Second
Day Air
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$18.99
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$14.99
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FedEx
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Second days
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FedEx Express Saver
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$14.99
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$9.99
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FedEx
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Three days
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USPS Priority Mail
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$14.99
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$9.99
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USPS
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Three days
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For International Customers
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International
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First Item
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Each Additional
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Shipping Period
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Canada
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$24.99
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$14.99
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5-10 Business Days
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Worldwide
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$35.99
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$19.99
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10-20 Business Days
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Self-Pick Up Service
Our location: 19840 Pioneer Ave, Torrance, CA, 90503
Self-pick up service is available for customers who live close by
An appointment is a priority requirement for this service
Please call or email us to make an appointment
An Overweight surcharge of $14.99 may apply to the boots over 4 lbs limit for international shipping.
International Order Policy
We are not able to provide destination country tax and duty charge if occurred.
Please check any restrictions, duties, taxes and any other fees which are collected from your country before you place the order. Beston will NOT be responsible for any of the above Duties and Fees.
If the order arrives at your country and any of the following occur:
1. The customer refuses to accept the package
2. No attempt is made in the country of destination to deliver the package
Beston reserves the right to abandon the package(s) and WILL NOT BE RESPONSIBLE for any refund.
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